Dharamshala: A training on managing conflict at workplace led by trainers from Training Centre for Conflict Resolution (TCCR) was held this morning for the staff and officials of the Department of Information and International Relations.
Department’s Secretary Karma Choeying said imparting the training was to build team cohesiveness at work while mitigating any sort of conflict amicably.
A team of trainers from TCCR led by Karma Lekshay introduced the concept of Non-Violent Communication (NVC) also known as the language of life technique to resolve specific conflicts. Through the integration of fun activities, the trainers further elaborated on the key aspects of NVC and highlighted the significance of each aspect, such as, they explained the appropriate application of Observation-based technique which requires individuals to present only truthful accounts of events seen and heard free from labelling, evaluation and judgement. They underscored the benefits of open expression of feelings dissociated from interpretation. Similarly, a skit on empathetic listening was demonstrated to the participants for managing and preventing an escalation of workplace conflict.
Established in 2001, TCCR is an NGO dedicated to the non-violent management of conflicts in the Tibetan Community and the world as a whole. Their core objective is to develop and promote non-violent tools and approaches to resolving conflict and preventing violence simultaneously.